Collection Policies

Shop Collection Time frame

If an order is placed during shop open hours, a minimum of 4 hours must be given to allow the order to be checked and compiled.

If an order is placed between Tuesday and Friday, outside of opening hours, the order will be ready for collection no less than 1 hour after opening.

If an order is placed between Saturday and Monday, the order will be ready for collection no less than 1 hour after opening on the following Tuesday.

In short, the cut off time for orders being collected on a Saturday is 12 PM Friday night.

Payment is made on collection via cash or card (Amex is not accepted)

The address for any orders being collected from the shop is

Candy Craft

Storage King

8 Hansard Gate

West Meadows Industrial Estate

Derby

DE21 6AR

City Centre Collection Time frame

Currently, there are two possible collection times from the city centre

Tuesday 10:30AM - 11:30AM

Thursday 1:30PM - 2:30PM

For orders being collected on Tuesdays the cut off time is Monday 12PM

For orders being collected on Thursdays the cut off time is Wednesday 12PM

Upon order either day can be chosen

Payment is made on collection via cash or card (Amex is not accepted)

The address for any orders being collected from the city centre is

The Flower Man

The Natural Way

7 East St

Derby

DE1 2AF

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Product Policies

All Products Images related to each product are for illustrative purposes only, product packaging may vary

Pringles: Many of the tubes of Pringles arrive to us with dents, this is a result of the transportation to us from the country of manufacture. All tubes are checked before orders get packed, the risk of them arriving broken is with the buyer.

Bags or boxes of sweets/candy: Many of the sweets and candy we sell come in an assortment of flavours. We hold no liability on the assortment of flavours within the package. There may be the occasion where there is flavours missing. This is a result of the manufacturing process.